Privacy Policy

1. Introduction

SendJum Ltd ("we," "our," or "us"), a company registered in England and Wales (Company Registration Number: [Pending]), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sendjum.com or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

SendJum Ltd is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, you may contact our Data Protection Officer at:

Email: dpo@sendjum.com

3. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in our services
• Contact us via email or contact forms
• Subscribe to our newsletter

This information may include your name, email address, company name, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

4. Lawful Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of our contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given consent for specific processing activities
• Legal Obligation: Processing necessary to comply with legal requirements

5. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process transactions and send related information
• Prevent fraudulent transactions and monitor against theft

6. International Data Transfers

We may transfer your personal data to countries outside the UK and European Economic Area (EEA). Where we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), or transfers to countries with an adequacy decision.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm, and applicable legal requirements.

8. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision-Making: Rights concerning profiling

To exercise any of these rights, please contact us at dpo@sendjum.com. We will respond within one month.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments. Our infrastructure is hosted on Amazon Web Services (AWS), which maintains industry-leading security certifications.

10. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more details, please see our Cookie Policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Complaints

If you are not satisfied with our response to any complaint, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: